Introduction
This Privacy Policy applies to XECO Pty Ltd (Australia)and XECO Future Limited (Hong Kong) (together, "XECO", "we", "us", "our"). We are committed to protecting personal information in accordance with applicable laws, including the Privacy Act 1988 (Australia) and the Personal Data (Privacy) Ordinance (Cap.486) (Hong Kong).
Information We Collect
We collect personal information only where reasonably necessary for our business activities. This may include: name, email and organisation; information submitted through contact forms; technical data (IP address, device, browser); and website usage data.
How We Use Information
We use information to respond to enquiries, provide information about XECO and its services, improve website functionality and performance, and support business operations.
Data Sovereignty
XECO maintains a true data sovereignty framework. All personal and operational data is stored within the jurisdiction where it is collected, processed within that same jurisdiction, and controlled in accordance with local regulatory requirements. XECO does not transfer or process this data outside of its originating jurisdiction.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Disclosure of Information
We may disclose information to service providers operating within the same jurisdiction, professional advisers, and regulators where required by law.
Cookies
Please refer to our Cookie Policy for further information.
Your Rights
You may request access to or correction of your personal information.
Complaints
If you have concerns about how your data is handled, please contact us. You may also contact the Office of the Australian Information Commissioner (OAIC) or the Office of the Privacy Commissioner for Personal Data (Hong Kong).